when I run prerequisiteinstaller.exe in sharepoint 2013 on windows server 2008 R2 with sp1, got this error, below is the log information:
2014-02-28 12:01:02 - Processor architecture is (9)
2014-02-28 12:01:02 - Reading the following string value/name...
2014-02-28 12:01:02 - Common Startup
2014-02-28 12:01:02 - from the following registry location...
2014-02-28 12:01:02 - SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
2014-02-28 12:01:02 - The value is...
2014-02-28 12:01:02 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
2014-02-28 12:01:02 - Trying to remove the startup task if there is any.
2014-02-28 12:01:02 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SharePointServerPreparationToolStartup_0FF1CE14-0000-0000-0000-000000000000.cmd
2014-02-28 12:01:02 - Successfully deleted the startup task
2014-02-28 12:01:02 - Analyzing the following command line argument:
2014-02-28 12:01:02 - /continue
2014-02-28 12:01:02 - Continuing after restart
2014-02-28 12:01:02 - Details of the current operating system:
2014-02-28 12:01:02 - Major version number of the operating system: (6)
2014-02-28 12:01:02 - Minor version number of the operating system: (1)
2014-02-28 12:01:02 - Build number of the operating system: (0X1DB1=7601)
2014-02-28 12:01:02 - Major version number of the latest Service Pack: (1)
2014-02-28 12:01:02 - Minor version number of the latest Service Pack: (0)
2014-02-28 12:01:02 - Platform ID of the operating system: (2)
2014-02-28 12:01:02 - Product suites available on the operating system: (0X112=274)
2014-02-28 12:01:02 - Product type of the operating system: VER_NT_SERVER
2014-02-28 12:01:02 - Product type: (10)
2014-02-28 12:01:02 - OS type: (0)
2014-02-28 12:01:02 - Configuring the application's property sheet...
2014-02-28 12:01:02 - Check whether the following prerequisite is installed:
2014-02-28 12:01:02 - Windows Management Framework 3.0
2014-02-28 12:01:02 - Reading the following string value/name...
2014-02-28 12:01:02 - PowerShellVersion
2014-02-28 12:01:02 - from the following registry location...
2014-02-28 12:01:02 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
2014-02-28 12:01:02 - The value is...
2014-02-28 12:01:02 - 3.0
2014-02-28 12:01:02 - Reading the following string value/name...
2014-02-28 12:01:02 - CTPVersion
2014-02-28 12:01:02 - from the following registry location...
2014-02-28 12:01:02 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
2014-02-28 12:01:02 - Could not find or unable to read CTPVersion key
2014-02-28 12:01:02 - The prerequisite above is already installed
2014-02-28 12:01:02 - Check whether the following prerequisite is installed:
2014-02-28 12:01:02 - Microsoft .NET Framework 4.5
2014-02-28 12:01:02 - Reading the following DWORD value/name...
2014-02-28 12:01:02 - Install
2014-02-28 12:01:02 - from the following registry location...
2014-02-28 12:01:02 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
2014-02-28 12:01:02 - The value is (1)
2014-02-28 12:01:02 - Reading the following string value/name...
2014-02-28 12:01:02 - Version
2014-02-28 12:01:02 - from the following registry location...
2014-02-28 12:01:02 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
2014-02-28 12:01:02 - The value is...
2014-02-28 12:01:02 - 4.5.50938
2014-02-28 12:01:02 - A post release .NET 4.5 is installed
2014-02-28 12:01:02 - Check whether the following prerequisite is installed:
2014-02-28 12:01:02 - Windows Identity Foundation (KB974405)
2014-02-28 12:01:02 - Reading the following string value/name...
2014-02-28 12:01:02 -
2014-02-28 12:01:02 - from the following registry location...
2014-02-28 12:01:02 - SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5
2014-02-28 12:01:02 - Check whether the following prerequisite is installed:
2014-02-28 12:01:02 - Microsoft Sync Framework Runtime v1.0 SP1 (x64)
2014-02-28 12:01:02 - Reading version of the following file...
2014-02-28 12:01:02 - C:\Windows\assembly\GAC_MSIL\Microsoft.Synchronization\1.0.0.0__89845dcd8080cc91\Microsoft.Synchronization.dll
2014-02-28 12:01:02 - GetFileVersionInfoSize failed (-2147024894)
2014-02-28 12:01:02 - Check whether the following prerequisite is installed:
2014-02-28 12:01:02 - Microsoft SQL Server 2008 R2 SP1 Native Client
2014-02-28 12:01:02 - Reading the following string value/name...
2014-02-28 12:01:02 - Version
2014-02-28 12:01:02 - from the following registry location...
2014-02-28 12:01:02 - SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI10\CurrentVersion
2014-02-28 12:01:02 - Check whether the following prerequisite is installed:
2014-02-28 12:01:02 - Windows Server AppFabric
2014-02-28 12:01:02 - Reading the following string value/name...
2014-02-28 12:01:02 - ProductVersion
2014-02-28 12:01:02 - from the following registry location...
2014-02-28 12:01:02 - SOFTWARE\Microsoft\AppFabric\V1.0
2014-02-28 12:01:02 - Check whether the following prerequisite is installed:
2014-02-28 12:01:02 - Windows Identity Foundation (KB974405)
2014-02-28 12:01:02 - Reading the following string value/name...
2014-02-28 12:01:02 -
2014-02-28 12:01:02 - from the following registry location...
2014-02-28 12:01:02 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
2014-02-28 12:01:02 - Check whether the following prerequisite is installed:
2014-02-28 12:01:02 - Microsoft Information Protection and Control Client
2014-02-28 12:01:02 - Reading the following string value/name...
2014-02-28 12:01:02 -
2014-02-28 12:01:02 - from the following registry location...
2014-02-28 12:01:02 - SOFTWARE\Microsoft\MSIPC\CurrentVersion
2014-02-28 12:01:02 - Check whether the following prerequisite is installed:
2014-02-28 12:01:02 - Microsoft WCF Data Services 5.0
2014-02-28 12:01:02 - Reading the following string value/name...
2014-02-28 12:01:02 - Version
2014-02-28 12:01:02 - from the following registry location...
2014-02-28 12:01:02 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.0
2014-02-28 12:01:02 - Check whether the following prerequisite is installed:
2014-02-28 12:01:02 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
2014-02-28 12:01:02 - Reading the following DWORD value/name...
2014-02-28 12:01:02 - IsInstalled
2014-02-28 12:01:02 - from the following registry location...
2014-02-28 12:01:02 - SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
2014-02-28 12:01:02 - Beginning download/installation
2014-02-28 12:01:02 - Created thread for installer
2014-02-28 12:01:02 - "C:\Windows\system32\ServerManagerCmd.exe" -inputpath "C:\Users\svc_SPFarm_SH\AppData\Local\Temp\2\PreA588.tmp.XML"
2014-02-28 12:01:03 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:04 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:05 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:06 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:07 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:08 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:09 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:10 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:11 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:12 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:13 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:14 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:15 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:16 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:17 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:18 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:19 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:20 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:21 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:22 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:23 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:24 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:25 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:26 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:27 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:28 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:29 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:30 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:31 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:32 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:33 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:34 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:35 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:36 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:37 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:38 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:39 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:40 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:41 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:42 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:43 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:44 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:45 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:46 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:47 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:48 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:49 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:50 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:51 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:52 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:53 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:54 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:55 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:56 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:57 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:58 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:01:59 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:00 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:01 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:02 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:03 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:04 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:05 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:06 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:07 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:08 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:09 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:10 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:11 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:12 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:13 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:14 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:15 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:16 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:17 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:18 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:19 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:20 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:21 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:22 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:23 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:24 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:25 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-02-28 12:02:25 - Install process returned (0X3E9=1001)
2014-02-28 12:02:25 - [In HRESULT format] (0X800703E9=-2147023895)
2014-02-28 12:02:25 - Last return code (0X3E9=1001)
2014-02-28 12:02:25 - Reading the following DWORD value/name...
2014-02-28 12:02:25 - Flags
2014-02-28 12:02:25 - from the following registry location...
2014-02-28 12:02:25 - SOFTWARE\Microsoft\Updates\UpdateExeVolatile
2014-02-28 12:02:25 - Reading the following string value/name...
2014-02-28 12:02:25 - PendingFileRenameOperations
2014-02-28 12:02:25 - from the following registry location...
2014-02-28 12:02:25 - SYSTEM\CurrentControlSet\Control\Session Manager
2014-02-28 12:02:25 - Reading the following registry location...
2014-02-28 12:02:25 - SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
2014-02-28 12:02:25 - Error: A pending restart blocks the installation
2014-02-28 12:02:25 - Reading the following string value/name...
2014-02-28 12:02:25 - Common Startup
2014-02-28 12:02:25 - from the following registry location...
2014-02-28 12:02:25 - SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
2014-02-28 12:02:25 - The value is...
2014-02-28 12:02:25 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
2014-02-28 12:02:25 - Trying to create the startup task.
2014-02-28 12:02:25 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SharePointServerPreparationToolStartup_0FF1CE14-0000-0000-0000-000000000000.cmd
2014-02-28 12:02:25 - Check whether the following prerequisite is installed:
2014-02-28 12:02:25 - Windows Management Framework 3.0
2014-02-28 12:02:25 - Reading the following string value/name...
2014-02-28 12:02:25 - PowerShellVersion
2014-02-28 12:02:25 - from the following registry location...
2014-02-28 12:02:25 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
2014-02-28 12:02:25 - The value is...
2014-02-28 12:02:25 - 3.0
2014-02-28 12:02:25 - Reading the following string value/name...
2014-02-28 12:02:25 - CTPVersion
2014-02-28 12:02:25 - from the following registry location...
2014-02-28 12:02:25 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
2014-02-28 12:02:25 - Could not find or unable to read CTPVersion key
2014-02-28 12:02:25 - The prerequisite above is already installed
2014-02-28 12:02:25 - Check whether the following prerequisite is installed:
2014-02-28 12:02:25 - Microsoft .NET Framework 4.5
2014-02-28 12:02:25 - Reading the following DWORD value/name...
2014-02-28 12:02:25 - Install
2014-02-28 12:02:25 - from the following registry location...
2014-02-28 12:02:25 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
2014-02-28 12:02:25 - The value is (1)
2014-02-28 12:02:25 - Reading the following string value/name...
2014-02-28 12:02:25 - Version
2014-02-28 12:02:25 - from the following registry location...
2014-02-28 12:02:25 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
2014-02-28 12:02:25 - The value is...
2014-02-28 12:02:25 - 4.5.50938
2014-02-28 12:02:25 - A post release .NET 4.5 is installed
2014-02-28 12:02:25 - Check whether the following prerequisite is installed:
2014-02-28 12:02:25 - Windows Identity Foundation (KB974405)
2014-02-28 12:02:25 - Reading the following string value/name...
2014-02-28 12:02:25 -
2014-02-28 12:02:25 - from the following registry location...
2014-02-28 12:02:25 - SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5
2014-02-28 12:02:25 - Check whether the following prerequisite is installed:
2014-02-28 12:02:25 - Microsoft Sync Framework Runtime v1.0 SP1 (x64)
2014-02-28 12:02:25 - Reading version of the following file...
2014-02-28 12:02:25 - C:\Windows\assembly\GAC_MSIL\Microsoft.Synchronization\1.0.0.0__89845dcd8080cc91\Microsoft.Synchronization.dll
2014-02-28 12:02:25 - GetFileVersionInfoSize failed (-2147024894)
2014-02-28 12:02:25 - Check whether the following prerequisite is installed:
2014-02-28 12:02:25 - Microsoft SQL Server 2008 R2 SP1 Native Client
2014-02-28 12:02:25 - Reading the following string value/name...
2014-02-28 12:02:25 - Version
2014-02-28 12:02:25 - from the following registry location...
2014-02-28 12:02:25 - SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI10\CurrentVersion
2014-02-28 12:02:25 - Check whether the following prerequisite is installed:
2014-02-28 12:02:25 - Windows Server AppFabric
2014-02-28 12:02:25 - Reading the following string value/name...
2014-02-28 12:02:25 - ProductVersion
2014-02-28 12:02:25 - from the following registry location...
2014-02-28 12:02:25 - SOFTWARE\Microsoft\AppFabric\V1.0
2014-02-28 12:02:25 - Check whether the following prerequisite is installed:
2014-02-28 12:02:25 - Windows Identity Foundation (KB974405)
2014-02-28 12:02:25 - Reading the following string value/name...
2014-02-28 12:02:25 -
2014-02-28 12:02:25 - from the following registry location...
2014-02-28 12:02:25 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
2014-02-28 12:02:25 - Check whether the following prerequisite is installed:
2014-02-28 12:02:25 - Microsoft Information Protection and Control Client
2014-02-28 12:02:25 - Reading the following string value/name...
2014-02-28 12:02:25 -
2014-02-28 12:02:25 - from the following registry location...
2014-02-28 12:02:25 - SOFTWARE\Microsoft\MSIPC\CurrentVersion
2014-02-28 12:02:25 - Check whether the following prerequisite is installed:
2014-02-28 12:02:25 - Microsoft WCF Data Services 5.0
2014-02-28 12:02:25 - Reading the following string value/name...
2014-02-28 12:02:25 - Version
2014-02-28 12:02:25 - from the following registry location...
2014-02-28 12:02:25 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.0
2014-02-28 12:02:25 - Check whether the following prerequisite is installed:
2014-02-28 12:02:25 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
2014-02-28 12:02:25 - Reading the following DWORD value/name...
2014-02-28 12:02:25 - IsInstalled
2014-02-28 12:02:25 - from the following registry location...
2014-02-28 12:02:25 - SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
2014-02-28 12:14:24 - Opening log file
2014-02-28 12:14:24 - Opened action for user
2014-02-28 12:14:24 - C:\Users\svc_SPFarm_SH\AppData\Local\Temp\2\prerequisiteinstaller.2014.02.28-12.01.02.log
any ideas? thanks.
Awen