Please help with the below issue:
We are facing the below mentioned error on regular basis in our server:
Failed to generate raster diagram for file http://ServerURL/Afdelingen1.vsdx page Image3 Error : System.IO.FileNotFoundException: S:\Program Files\Microsoft Office Servers\15.0\Data\VisioServer\VisioCachef26002cc-8563-4a44-9cfb-681bd47106cd\VisioBundledb8c5796c4ba4ca8a8077d69ad49e0da.cache
at Microsoft.Office.Visio.Server.GraphicsServer.DiskCache.ReadBundlePart(Bundle bundle, Int32 index)
at Microsoft.Office.Visio.Server.GraphicsServer.ServiceCore.GetRasterPageItem(RasterPageItemRequest request)
at Microsoft.Office.Visio.Server.GraphicsServer.VisioGraphicsService.GetRasterPageItem(RasterPageItemRequest request)
We tried the below resolution from the internet but of no help:
- Server Reboot.
- We have also given full control to the service account accessing the Visio server folder and the Visio Cache folder.
- We have also done the IIS Reset.
Kindly help.
My name is yogendra