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Cannot create MySites: Failed to get root site so unable to create personal site. Create a root site on your server and try again.

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Hi,

I've just installed SP2013 Ent RTM in my lab and can't for the life of me get MySites working. I can edit user profiles e.g. uploading a photo and chnaging the About me field etc. but the main area of the screen says 'While we set things up, feel free to change your photo, adjust your personal settings, and fill in information about yourself.' then:

We're sorry. Something went wrong with your My Site setup.
Please try again later or contact your help desk.

ULS contains the following entries:

11/29/2012 18:36:34.56 OWSTIMER.EXE (0x079C) 0x07EC SharePoint Portal Server User Profiles ogvr High User profile record of "DOMAIN\SPSInstall" was changed by "domain\spsfarm". 19fae59b-9456-3014-9b1c-5f303be63cf3
11/29/2012 18:36:34.66 OWSTIMER.EXE (0x079C) 0x07EC SharePoint Portal Server User Profiles ogvr High User profile record of "DOMAIN\SPSInstall" was changed by "domain\spsfarm". 19fae59b-9456-3014-9b1c-5f303be63cf3
11/29/2012 18:36:34.66 OWSTIMER.EXE (0x079C) 0x07EC SharePoint Portal Server Personal Site Instantiation ajo5g High Failed to get root site so unable to create personal site (DOMAIN\SPSInstall,http://sps13/my/personal/spsinstall). Create a root site on your server and try again. 19fae59b-9456-3014-9b1c-5f303be63cf3
11/29/2012 18:36:34.66 OWSTIMER.EXE (0x079C) 0x07EC SharePoint Portal Server User Profiles ogvr High User profile record of "DOMAIN\SPSInstall" was changed by "domain\spsfarm". 19fae59b-9456-3014-9b1c-5f303be63cf3
11/29/2012 18:36:34.67 OWSTIMER.EXE (0x079C) 0x07EC SharePoint Portal Server Administration 5187 Critical My Site creation failure for user 'DOMAIN\SPSInstall' for site url 'http://sps13/my/personal/spsinstall'. The exception was: Microsoft.Office.Server.UserProfiles.PersonalSiteCreateException: A failure was encountered while attempting to create the site.     at Microsoft.Office.Server.UserProfiles.UserProfile.<>c__DisplayClass2.<CreateSite>b__0()     at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass5.<RunWithElevatedPrivileges>b__3()     at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)     at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)     at Microsoft.Office.Server.UserProfiles.UserProfile.CreateSite(String strRequestUrl, Boolean bCollision, Int32 overrideCompatLevel, Int32 lcid). 19fae59b-9456-3014-9b1c-5f303be63cf3
11/29/2012 18:36:34.67 OWSTIMER.EXE (0x079C) 0x07EC SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (UserProfile.CreatePersonalSite() for 'DOMAIN\SPSInstall'). Execution Time=21.7775583209598 19fae59b-9456-3014-9b1c-5f303be63cf3
11/29/2012 18:36:34.67 OWSTIMER.EXE (0x079C) 0x07EC SharePoint Portal Server Personal Site Instantiation ogsj High Exception while creating personal site: () for (DOMAIN\SPSInstall): (Microsoft.Office.Server.UserProfiles.PersonalSiteCreateException: A failure was encountered while attempting to create the site.     at Microsoft.Office.Server.UserProfiles.UserProfile.<>c__DisplayClass2.<CreateSite>b__0()     at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass5.<RunWithElevatedPrivileges>b__3()     at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)     at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)     at Microsoft.Office.Server.UserProfiles.UserProfile.CreateSite(String strRequestUrl, Boolean bCollision, Int32 overrideCompatLevel, Int32 lcid)     at Microsoft.Office.Server.UserProfiles.UserProfile.CreatePersonalSiteWithSQM(String mySitePortalUrl, Int32 overrideCompatLevel, Int32 lcid)). 19fae59b-9456-3014-9b1c-5f303be63cf3
11/29/2012 18:36:34.67 OWSTIMER.EXE (0x079C) 0x07EC SharePoint Portal Server Personal Site Instantiation ajjul Exception Exception during creation of personal site from MySiteInstantiationWorkItemJobDefinition::ProcessWorkItemCore() for DOMAIN\spsinstall Microsoft.Office.Server.UserProfiles.PersonalSiteCreateException: A failure was encountered while attempting to create the site.     at Microsoft.Office.Server.UserProfiles.UserProfile.<>c__DisplayClass2.<CreateSite>b__0()     at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass5.<RunWithElevatedPrivileges>b__3()     at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)     at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)     at Microsoft.Office.Server.UserProfiles.UserProfile.CreateSite(String strRequestUrl, Boolean bCollision, Int32 overrideCompatLevel, Int32 lcid)     at Microsoft.Office.Server.UserProfiles.UserProfile.CreatePersonalSiteWithSQM(String mySitePortalUrl, Int32 overrideCompatLevel, Int32 lcid)     at Microsoft.Office.Server.UserProfiles.UserProfile.CreatePersonalSite(Int32 lcid)     at Microsoft.Office.Server.UserProfiles.MySiteInstantiationWorkItemJobDefinition.ProcessWorkItemCore(SPWorkItemCollection workItems, SPWorkItem workItem, MySiteInstantiationWorkItemJobState timerJobState) StackTrace:  at Microsoft.Office.Server.Native.dll: (sig=1f86b0bf-2440-4b16-9099-860a571153c2|2|microsoft.office.server.native.pdb, offset=131CE) at Microsoft.Office.Server.Native.dll: (offset=21C85) 19fae59b-9456-3014-9b1c-5f303be63cf3
11/29/2012 18:36:34.67 OWSTIMER.EXE (0x079C) 0x07EC SharePoint Server Unified Logging Service c91s Monitorable Watson bucket parameters: SharePoint Server 2013, ULSException14, 06d8f9f3 "sharepoint portal server", 0f001144"15.0.4420.0", b2be5063 "microsoft.office.server.userprofiles", 0f001144 "15.0.4420.0", 50672487 "sat sep 29 17:40:39 2012", 00002bc0 "00002bc0", 0000060d "0000060d", 5dcd5f74 "personalsitecreateexception", 0024950b "ajjul" 19fae59b-9456-3014-9b1c-5f303be63cf3
11/29/2012 18:36:34.67 OWSTIMER.EXE (0x079C) 0x07EC SharePoint Portal Server Personal Site Instantiation ajjun Unexpected MySiteInstantiationJob:ProcessWorkItem: ProcessWorkItemCore for My Site Instantiation for: 'DOMAIN\spsinstall' failed. Error Message: A failure was encountered while attempting to create the site. 19fae59b-9456-3014-9b1c-5f303be63cf3
11/29/2012 18:36:34.67 OWSTIMER.EXE (0x079C) 0x07EC SharePoint Server General aeyvf Unexpected My Site Instantiation Interactive Request Queue - Failed to process a work item. This work item will not be retried. Error: Microsoft.Office.Server.UserProfiles.PersonalSiteCreateException: A failure was encountered while attempting to create the site.     at Microsoft.Office.Server.UserProfiles.UserProfile.<>c__DisplayClass2.<CreateSite>b__0()     at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass5.<RunWithElevatedPrivileges>b__3()     at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)     at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)     at Microsoft.Office.Server.UserProfiles.UserProfile.CreateSite(String strRequestUrl, Boolean bCollision, Int32 overrideCompatLevel, Int32 lcid)     at Microsoft.Office.Server.UserProfiles.UserProfile.CreatePersonalSiteWithSQM(String mySitePortalUrl, Int32 overrideCompatLevel, Int32 lcid)     at Microsoft.Office.Server.UserProfiles.UserProfile.CreatePersonalSite(Int32 lcid)     at Microsoft.Office.Server.UserProfiles.MySiteInstantiationWorkItemJobDefinition.ProcessWorkItemCore(SPWorkItemCollection workItems, SPWorkItem workItem, MySiteInstantiationWorkItemJobState timerJobState)     at Microsoft.Office.Server.UserProfiles.MySiteInstantiationWorkItemJobDefinition.<>c__DisplayClass1.<ProcessWorkItem>b__0(SPWorkItem wi, WorkItemTimerJobState tjs)     at Microsoft.Office.Server.Utilities.TimerJobUtility.<>c__DisplayClass1.<ProcessWorkItem>b__0() 19fae59b-9456-3014-9b1c-5f303be63cf3

http://sps13/my is the MySite host site collection and UPS is configured like so:

My Site Host: http://sps13:80/my/

Personal Site Location: my/personal

Help!!



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