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User Profile Service not syncing email attribute "mail" from AD

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hello,

i have a sharepoint 2013 enterprise setup and im having an issue with the user profile missing the work email field. it does a user profile service sync from AD. all other attributes gets synced but just not the email. the mapping was originally set to proxyaddresses but i changed it to mail (the mail attribute is populated for everyone in AD), did a full sync but still nothing. 

my workflows arent sending emails because of this. hope someone can help!

thank you,

ricky


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