Hello,
We have a SharePoint 2013 (fresh install on Server 2012) with german language pack installed.
Unfortunately, the online help feature (question mark in upper right corner) does not work. When clicking the question mark or when manually calling the URL with Lcid=1031 (which is german language ID), I only get a notification that the help is broken.
When I fiddle around with the help page URL (replace 1031 with 1033) I can see the english version of the help starting page.
Side note: we also have another SharePoint running, which was migrated from 2010 to 2013, and the latter one has a working german help file...
This is what works (but is not needed since not localized):
https://share.mydom.com/_Layouts/15/help.aspx?LCID=1033&Key=HelpHome&ShowNav=true
This is what doesn't work (but is wanted):
https://share.mydom.com/_Layouts/15/help.aspx?LCID=1031&Key=HelpHome&ShowNav=true
Thanks in Advance,
Kind regards,
Dennis Schulze