Dear All,
Facing below issue while connection to SharePoint Store:
ULS:
03/08/2020 14:46:40.65w3wp.exe (0x2AAC)0x328CSharePoint FoundationLogging Correlation DataxmnvMediumName=Request (GET:http://sharepoint/_layouts/15/storefront.aspx?task=GetOfficeMarkets)debe3c9f-ab10-d0f1-884d-c53388b41683
03/08/2020 14:46:40.65w3wp.exe (0x2AAC)0x328CSharePoint FoundationAuthentication Authorizationagb9sMediumNon-OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|abc\_abc, ClaimsCount=41debe3c9f-ab10-d0f1-884d-c53388b41683
03/08/2020 14:46:40.65w3wp.exe (0x2AAC)0x328CSharePoint FoundationLogging Correlation DataxmnvMediumSite=/debe3c9f-ab10-d0f1-884d-c53388b41683
03/08/2020 14:46:40.66w3wp.exe (0x2AAC)0x328CSharePoint FoundationApp MarketplacealokwMediumStarting storefront.aspx render for subcription id '87449b05-c4b0-46c6-8476-f828d3067d5c'.debe3c9f-ab10-d0f1-884d-c53388b41683
03/08/2020 14:46:40.66w3wp.exe (0x2AAC)0x328CSharePoint FoundationApp MarketplaceahnhhMediumSending Request to Office.com with the following URL:https://store.office.com/commerce/query?lc=en%2DUS&type=3&build=15%2E0%2E4815%2E1000&av=OSU150&origin=EC101785291&corr=%7Bdebe3c9f%2Dab10%2Dd0f1%2D884d%2Dc53388b41683%7Ddebe3c9f-ab10-d0f1-884d-c53388b41683
03/08/2020 14:46:42.64w3wp.exe (0x2AAC)0x328CSharePoint FoundationApp Marketplaceaep7fUnexpectedRequest to office.com with the following URL:https://store.office.com/commerce/query?lc=en%2DUS&type=3&build=15%2E0%2E4815%2E1000&av=OSU150&origin=EC101785291&corr=%7Bdebe3c9f%2Dab10%2Dd0f1%2D884d%2Dc53388b41683%7D&clientip=10.23.76.161
caused an exception. System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Authentication failed because the remote party has closed the transport stream. at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) at
System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback
callback, Object state) at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result) at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size) at System.Net.PooledStream.Write(Byte[]
buffer, Int32 offset, Int32 size) at System.Net.ConnectStream.WriteHeaders(Boolean async) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.GetResponse() at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeProxy.SendWebRequest(String
url, Boolean autoRedirect, String userIP, String postBody, String contentType, Encoding encoding, String jobRunIdLogPrefix)debe3c9f-ab10-d0f1-884d-c53388b41683
03/08/2020 14:46:42.64w3wp.exe (0x2AAC)0x328CSharePoint FoundationMonitoringb4lyHighLeaving Monitored Scope (OfficeProxy.SendWebRequest). Execution Time=1975.23283983249debe3c9f-ab10-d0f1-884d-c53388b41683
03/08/2020 14:46:42.64w3wp.exe (0x2AAC)0x328CSharePoint FoundationApp MarketplaceagdhzUnexpectedResponse from office.com was null or its HTTP status code was not 'OK'. Actual status code: 'InternalServerError'debe3c9f-ab10-d0f1-884d-c53388b41683
03/08/2020 14:46:42.64w3wp.exe (0x2AAC)0x328CSharePoint FoundationGeneralajlz0HighGetting Error Message for Exception Microsoft.SharePoint.SPException: Sorry, we can't seem to connect to the SharePoint Store. Try again in a bit. at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeProxy.GetMarkets(String
userDefaultBillingMarket, String userDefaultContentMarket, String userIP, List`1& markets, Boolean& validDefault) at Microsoft.SharePoint.ApplicationPages.StorefrontBase.GetOfficeMarkets(HttpRequest request, List`1& markets,
Boolean& validDefaults) at Microsoft.SharePoint.ApplicationPages.StorefrontBase.TaskGetOfficeMarkets() at Microsoft.SharePoint.ApplicationPages.StorefrontBase.TryRunTask(TryGetOutput taskMethod)debe3c9f-ab10-d0f1-884d-c53388b41683
03/08/2020 14:46:42.64w3wp.exe (0x2AAC)0x328CSharePoint FoundationApp Marketplaceaep7gHighAn exception was thrown while running task 'GetOfficeMarkets'. Microsoft.SharePoint.SPException: Sorry, we can't seem to connect to the SharePoint Store. Try again in a bit. at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeProxy.GetMarkets(String
userDefaultBillingMarket, String userDefaultContentMarket, String userIP, List`1& markets, Boolean& validDefault) at Microsoft.SharePoint.ApplicationPages.StorefrontBase.GetOfficeMarkets(HttpRequest request, List`1& markets,
Boolean& validDefaults) at Microsoft.SharePoint.ApplicationPages.StorefrontBase.TaskGetOfficeMarkets() at Microsoft.SharePoint.ApplicationPages.StorefrontBase.TryRunTask(TryGetOutput taskMethod)debe3c9f-ab10-d0f1-884d-c53388b41683
Fiddler:
HTTP/1.1 401 Unauthorized
Content-Type: text/plain; charset=utf-8
Location: /_login/default.aspx?ReturnUrl=%2f_layouts%2f15%2fstorefront.aspx%3ftask%3dGetOfficeMarkets&task=GetOfficeMarkets
Server: Microsoft-IIS/8.5
SPRequestGuid: c7c13c9f-1b07-d0f1-884d-c6b1ab45d689
request-id: c7c13c9f-1b07-d0f1-884d-c6b1ab45d689
X-FRAME-OPTIONS: SAMEORIGIN
SPRequestDuration: 2
SPIisLatency: 17
WWW-Authenticate: NTLM
WWW-Authenticate: Negotiate
X-Powered-By: ASP.NET
MicrosoftSharePointTeamServices: 15.0.0.4745
X-Content-Type-Options: nosniff
X-MS-InvokeApp: 1; RequireReadOnly
Date: Sun, 08 Mar 2020 11:37:31 GMT
Content-Length: 16
Proxy-Support: Session-Based-Authentication
401 UNAUTHORIZED
Server: Microsoft-IIS/8.5
WWW-Authenticate: NTLM TlRMTVNTUAACAAAAFAAUADgAAAAFwomiGYT+zHQR2n9ygwMAAAAAAMoAygBMAAAABgOAJQAAAA9QAFAAUwBFAFIAVgBJAEMARQBTAAIAFABQAFAAUwBFAFIAVgBJAEMARQBTAAEAHgBBAEwAQgBWAFAAMQBNAFMAUABXAEYARQAwADAAMQAEABwAcABwAHMAZQByAHYAaQBjAGUAcwAuAG0AZABjAAMAPABBAEwAQgBWAFAAMQBNAFMAUABXAEYARQAwADAAMQAuAHAAcABzAGUAcgB2AGkAYwBlAHMALgBtAGQAYwAFABwAcABwAHMAZQByAHYAaQBjAGUAcwAuAG0AZABjAAcACABn73T0PfXVAQAAAAA=
SPRequestGuid: c7c13c9f-9b08-d0f1-884d-c2ad1917df2d
request-id: c7c13c9f-9b08-d0f1-884d-c2ad1917df2d
X-FRAME-OPTIONS: SAMEORIGIN
SPRequestDuration: 1
SPIisLatency: 0
WWW-Authenticate: Negotiate
X-Powered-By: ASP.NET
MicrosoftSharePointTeamServices: 15.0.0.4745
X-Content-Type-Options: nosniff
X-MS-InvokeApp: 1; RequireReadOnly
Date: Sun, 08 Mar 2020 11:37:31 GMT
Content-Length: 0
Proxy-Support: Session-Based-Authentication