Hi there I am having an interesting sharepoint problem that hopefully someone else has come across.
Environment: Outlook 2013, outlook 2016. Sharepoint 2013
problem: The sharepoint calendar and the sharepoint calendar connected to outlook show different results. Every day there are one or two (mostly recurring, or recurring exceptions) not shown on the outlook copy of the calendar.
When i delete and re-add the calendar to outlook, I get a send receive error as follows:
"Task 'sharepoint' reported error (0x80004005) : 'Failed to copy one or mote items. for details see the log file.'
However I dont know where this "log" is located. I looked in %temp%/outlook logging but there are no files in there.
When i enable debugging from the options menu in outlook, i get a different send receive error:
Task 'SharePoint' reported error (0x8004010F) : 'The SharePoint List (XXXXXXXXXXXXXX) cannot be found. If the problem continues, contact the SharePoint site administrator. HTTP 404.'
But there are still no useful logs generated. Nothing to do with sharepoint and no error messages.
So i have two questions. Anyone ever seen this behaviour? I can find reference to a few things it might be, attachments on the list or weird characters. However the calendar items that are not copied (95% of them are) have no special characters and no attachments. They do seem to all be recurring events, however most of the items on the calendar are recurring events.
the second question is where is this mythical log file refereed to in the first screen shot error message? I think if i got access to that it might help me narrow down the problem.
This problem exists for everyone who tries to connect to this sharepoint calendar. They prefer using outlook because its quicker to update than sharepoint, but as the calendar is not copying everything, it cannot be trusted so they are forced to use the slower sharepoint route. yes they could use datasheet view or whatever however i would like them to stay in the calendar interface and just want to fix the outlook sync problem.
UPDATE: before posting this i tried to run the debugging mode again and got a new error screen:
and when i go look at that file, and click on the "errors" section i get:
For several pages.
Im going to go look up that error now as maybe it has more info. Any help appreciated.