hi,
we have a 2013 farm, and have RMS server installed and configured. we have some libraries configured for simple IRM policies.
when users try and access the documents by clicking on the file name - the office application opens and presents a dialog that says 'Sorry, you need permission to open this document. Do you want to request permission from <sharepoint farm url>?'
if you select 'Yes' the browser simply opens another browser window at the library.
the user already has permission on the library - if the user downloads the file and opens from the desktop - everything works as expected.
however if the user checks out the file , and then clicks on the filename - the protected file opens in the office application as expected.
what is causing the permission dialog ?
thx
mrP